Cancellation and Refund Policy

At Cyrus Services, we understand that plans can change. Our cancellation and refund policy is designed to be fair and transparent, ensuring a seamless experience for our customers.

1. Cancellation Policy

Customer-Initiated Cancellations:

• Cancellations must be made in writing via email or through our official channels.
• Cancellation requests will be processed only after confirmation from the customer.
• The cancellation charges depend on the timing relative to the travel date and the terms of our service providers (e.g., airlines, hotels).

Cancellation Charges:

• More than 30 days before travel: Minimal cancellation fees apply.
• 15-30 days before travel: 50% of the booking amount will be charged.
• Less than 15 days before travel: Up to 100% of the booking amount may be charged.

Provider-Specific Policies:

Some services (e.g., flights, hotels) have their own cancellation terms, which will apply in addition to ours.

2. Refund Policy

• Refunds, if applicable, will be processed after deducting cancellation charges and non-refundable components (e.g., booking fees, taxes).
• Refunds will be issued to the original payment method within 7-14 business days from the date of approval.

3. Non-Refundable Services

• Certain bookings, including promotional or discounted offers, are non-refundable.
• Services marked as "non-refundable" at the time of booking cannot be canceled or refunded.

4. Force Majeure

In the event of cancellations due to unforeseen circumstances beyond our control (e.g., natural disasters, political unrest, or pandemics):

• We will make every effort to recover refunds from service providers.
• Any refunds will be subject to the policies of the respective providers.

5. Amendments to Bookings

• Changes to existing bookings are subject to availability and may incur additional charges.
• Amendments requested close to the travel date may not be accommodated.

6. Contact for Cancellations

To request a cancellation or refund, please contact us via:

Email: cyrusoffices@gmail.com

Phone: +91-9602850552

7. Acceptance of Policy

By booking with Cyrus Services, you agree to abide by this cancellation and refund policy.